Refund policy
We accept returns from international customers within 30 days of receiving your order. To be eligible, items must be in original condition—unworn or unused, with tags attached, and in their original packaging. A receipt or proof of purchase is also required.
How to Start a Return
To begin the return process, please email us at liana@myhummusfit.com with your order number and reason for return. Once your return is approved, we’ll provide instructions and the appropriate return address.
Please note: Return shipping costs for international orders are the responsibility of the customer. We do not provide pre-paid return labels for international returns. Any duties, taxes, or customs fees incurred are non-refundable.
Return Address
All approved returns must be shipped to:
Hummus Fit
200 Ronkonkoma Ave
Ronkonkoma, NY 11779
Phone: 631-888-3507
Unapproved returns or returns sent to the wrong address may be refused.
Damages or Issues
Please inspect your order upon delivery. If any item is damaged, defective, or incorrect, contact us immediately at liana@myhummusfit.com so we can resolve the issue promptly.
Non-Returnable Items
We do not accept returns on the following:
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Perishable goods (including food)
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Custom or personalized products
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Personal care items
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Hazardous materials, flammable liquids, or gases
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Sale items and gift cards
If you're unsure whether your item is returnable, feel free to contact us before initiating the return.
Exchanges
If you need a different item, the fastest option is to return the original product once approved, and place a new order separately.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, the refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card issuer to post the refund.
If it's been more than 15 business days since your return was approved and you haven’t received your refund, contact us at liana@myhummusfit.com.